Federal 307 Chet-Pto. The entire staff at the resort wore masks the entire time. I would certainly recommend this resort. Basmati (Indian), also well done. There is so much to do at this resort. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. I would highly recommend this resort to anyone! The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. The swim up suites are perfect. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Taxis in hotel zone are safe Our driver wore a mask and we did too in the enclosed space. It has been a pleasure having you with us and we look forward to seeing you back soon. Necessary cookies are absolutely essential for the website to function properly. These are usually put up throughout the resort and be sure to ask in the spa if not. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. Package deal Contact accommodation for availability. It is just a slight reduction that you wouldn't notice if you haven't been there before. There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. Yes, Excellence Riviera Cancun offers airport transportation for guests. Excellence Riviera Cancun. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. and an insulated thermos to keep drinks cold. setting in the Riviera Maya, set along Mexico's Caribbean coast. Package deal Contact accommodation for availability. It is a very positive change when you see how much trash ends up in the ocean. Offers; Suites; Deluxe Airport Transfers; Resort Map; . This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Review. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. We were able to get a covid test at the resort to return to the US. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The driver was friendly and spoke good English. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. This is the version of our website addressed to speakers of English in the United States. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. Because the staff are so inviting, the crowd that comes here were just as friendly. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. A big change, they no longer provide straws. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. When we stayed there was tequila, rum, vodka and a bottle of red wine. 15 minutes from the airport. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. The resort has everything you could imagine for a relaxing getaway. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Again this course is on the premium side and can cost up to $300 for around. We were there for three glorious weeks January-February 2023. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This wine tastes bad. An extensive gym with a great range of equipment. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. All of the team members go above and beyond for service. The other pools were pretty much the same temperature as the air around us. The entire staff at the resort wore masks the entire time. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. The club lounge is basically a private bar/restaurant area that is open all throughout the day. They made our stay so much more special. The check-in process is really a spectacular sight to be seen. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Excellence Riviera Cancun. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. It has lovely sea views and is located in a small corner of the resort. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. The pools are kept very clean, we noticed the staff doing tests on the water every night. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. However, guests are not required to wear a mask anywhere, but there is space available everywhere. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. This is how each of our Cancun and Riviera Maya resorts did in 2022. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Other than requiring masks the Cancun airport was operating like it always has. The location of this restaurant is really lovely. Its the perfect spot for a romantic dinner. So, is it safe to take a taxi in Cancun? The rooms were spacious and clean. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. If youre not too fussed about the price of the treatments. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. The food and the atmosphere at Flavour Market were very good. Whatever choices you might want, you will have it when you are here. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. We were lucky to get one for the end of the week. Please, receive our warmest regards from The Excellence Collection. The night before our departure our flights got rearranged due to weather. Im currently at ERC (July again) and the vibe is completely different. So, you were never too far away from a member of staff that could help you out. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. Juarez, Km 324 - 342, Mza. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. I'm looking for some suggestions of places to play, and the. The housekeeping team was super-efficient. All of the shows were amazing. The GoodThe staff at ERC are nothing short of amazing. Because the ocean was not appealing, the pool areas were packed. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor What are some restaurants close to Excellence Riviera Cancun? The oldest country in the Americas. Overall the room was nice if not a little bit dated. The resort was apparently full, but it really didn't feel like it. 18 km From Cancun International Airport. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. The Margaritas were definitely the highlight of this restaurant. We had issues getting an appointment when we visited. It has been a pleasure having you with us and we look forward to seeing you back soon. The facilities available at the Excellence are really at an elevated level. Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. #1 of 10 all-inclusives in Puerto Morelos. The food was where the disappointment came. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. Yes, a shuttle service from the airport can be requested. They taught us some Spanish phrases and talked about Bollywood! It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. We recommend going around an hour before the tour commences to get on the tour. Please, receive our warmest regards from The Excellence Collection. Its a really strong drink offering. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Six meandering pools wind through their grounds. For more on the Excellence Playa Mujeres, check out our review here. What are some of the property amenities at Excellence Riviera Cancun? Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Our commitment is to make every guest experience, as exceptional and unique as it can be. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. As the water is pretty choppy. Please, receive our warmest regards from The Excellence Collection. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. If you want a specific liquor, just request it. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Located a 25-minute drive from the resort. But opting out of some of these cookies may have an effect on your browsing experience. Customer service can not be matched or outdone. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Cleaning round the clock. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. We started off with bloody marys in the morning and progressed our way through a variety of drinks throughout the day. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . The cuisine has so much variety, the drinks are made to the standard you expect. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. 24,051 reviews. Until this trip our phones spent most of the time in the room safe. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. It has TVs all around the bar and has a nice selection of beers and bar food options. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. When they reached a person they would pass it thru. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. All the activities were well done, but out of the pack Gonzalo and Julio were on top. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. If you have been to an Excellence resort before these restaurants will be familiar to you. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. We actually never ran out of anything. It means so much when it comes from our guests. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Are any cleaning services offered at Excellence Riviera Cancun? We never leave reviews, because all the other great reviews are true about this place. Pools are warm. Excellence Riviera Maya excellent. Please, receive our warmest regards from The Excellence Collection. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. You name it and they have it. Which popular attractions are close to Excellence Riviera Cancun? It can be hit or miss. They are large beautiful rooms with great amenities. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. So impressed by everything about it! There are several restaurants and none disappoint. So what keeps us coming back? Everyone is expected to use their phone with a downloaded app to see the menus. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Arrl nem is beszlve, hogy az ti cl jnius .