If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. I absolutely hate Straight Talk! 30 minutes to sync email to your phone. We also ensure all reviews are published without moderation. But I stayed on there three hours trying to get a phone for my husband. By texting keywords to 611611, you are consenting to receive response messages. I have never talked to a worse customer service line nor have I ever delt with a worst company. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Lets get it Straight. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Pre-order items cannot be combined with other purchases. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. No international roaming allowed. WebChat with one of our agents live. They asked if they could call me on a different number to troubleshoot. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. It is impossible to talk to someone who speaks fluent English. Dont waste you time or money. We use dedicated people and clever technology to safeguard our platform. Check your balance, refill or manage plans and phones with our. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Billing & Payment. You have exceeded the amount of items allowed in your cart. I will never use Straight Talk again. There are no credit checks, and you pick the plan and activate your account. Access the Wifi Optimizer to help reduce data usage. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. After installing it in my phone it said SOS for the cell signal. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. They are a SCAM!! I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. You can use our automated system or speak to a Customer Care Representative. @PBQB523 Focusing on our quality of customer service is our priority. You will need to perform a separate checkout for the items in your cart. It's the most convenient way to manage your service. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I never was able to get one. Advertisers above have met our Some phones on specific plans have hotspot capabilities. Current items cannot be combined with other purchases. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. When will my cancellation request be approved? I've been on the phone 4 different tech people. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 The latest complaint No mobile service was resolved on Jan 16, 2023. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. WebOverview of Straight Talk Wireless complaint handling. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. All Rights Reserved. INSTALL NOW>> Forget about data limits! Calling customer support is useless. I mean extremely rude. Well start sending you the news you need delivered straight to you. The NEW $55 Plan will now provide Unlimited High-Speed Data. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. I was charged double on my daughter phone ***-***-****. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. You have exceeded the amount of items allowed in your cart. Switch "Screen Timeout" to the lowest setting. After setting the sync settings, emails will begin displaying on your phone. Information may be transmitted with a delay and may not reflect actual balances. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Jan 4th of 2023 lost all coverage and internet. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. I am going to be switching to AT&T prepaid. We value your privacy. I use the app to refill my monthly service and it always goes off without a hitch! You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. The didn't know there own settings to get their phones to work. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Who's crazy enough to start this website? If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. You have quick access to the information you need from the fly out Menu on the top left. Im so mad right now. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Use the charger that came with your phone to avoid battery damage. Wondering if a report is missing? See 911 for details. People do change cards. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Privacy policy Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Finally switching. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. The NEW $55 Plan will A month equals 30 days. Get immediate Straight Talk support from HelpOwl.com. Calls must originate from the US or Puerto Rico. I have had nothing but horrible service ever since I've had this horrible carrier. WebStraight Talk offers a variety of plans depending on your needs. Smart Pay items cannot be combined with other purchases. I can't get pictures in my texts and they are no help after days of taking to them. Reward Points have no cash value and cannot be transferred to another customer. You'll sit for hours waiting for help. At this point youve probably tried calling Straight Talk Wirelesss customer service. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. Please wait an additional 24 hours and try the test call again. Forget about data limits! If you need to see tips for WiFi connectivity, click here. In my experience and for my needs Straight Talk worked very well for me. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Nobody can help me. I do NOT recommend Straight Talk, since they will not do honor their warranty! My existing internet was down with no ETA and 3-days to even get a reply. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I even went bought a new Sim card. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Many customers received refunds from the company. I would not go through this company again for all of king midas' silver. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Never had any other carrier! Their website claimed my transaction didn't go through even though my credit card was charged. To use this option, simply visit the Straight Talk official website. I have purchased my plans by the year for long time as well. I've had problems with customers service every time I've had a issue with my service. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Straight Talk could never get my phone to activate. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Tim was only in his late 20s, but just didn't care anymore. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. And yes, there are several ways to reach the Straight Talk customer service team. Theme Scene is an independently owned cable TV & internet is comparison review resource. There are no contracts and no hidden fees. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. CROOKS! This is one of the worst experiences I've ever had with any company. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. The appeal of Straight Talk is its flexibility and affordability. How Do I Register My New Straight Talk Phone? AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. I reset network settings. Track data usage in the app or from the home screen widget. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Unfortunately, they've lost our business going forward. Chat with Support Call Directly Need guided support? Available online only. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. There is nothing like a good deal. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Phone was fine for a month. You must remove something in order to add this {{prodName}} to your cart. Unacceptable. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! The next step is to activate your device and redeem your plan. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Find more than 137,785 complaints| Ripoff Report Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. How those businesses take care of those complaints is what separates good businesses from the rest. The wireless phone number can be changed only up to 4 times per year. You'll see a list of merchants you've subscribed to. I was a no show due to a soft water flooding of o All rights reserved. The latest review Sales/Customer Service was posted on Feb 21, 2023. Please visit our 611611 Page. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Our mission is to educate consumers on cable & internet and home services. He just did want to do it. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Anyone can write a Trustpilot review. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Apparently I am not the only one with issues. I am now in the process of changing carriers because of how horrible they are and continue to be.