It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. The hospital trust said concerns related to Mitie's offices. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. [Very happy with 'Staff attitude'] Also thank you to the lovely staff of russells hall A&E. DY1 2HQ, Posted via I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Acute Medicine Department - The Dudley Group NHS Foundation Requires improvement 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published 15 March 2011, In They didnt look to see what information had been recorded but asked what my symptoms were. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. the service isn't performing as well as it should and we have told the service how it must improve. I could not fault staff, very professional, and polite, a credit to your hospital. No rating/under appeal/rating suspended WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Follow BBC West Midlands on Facebook, Twitter and Instagram. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. Agency or bank staff predominantly staffed each area we inspected. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. After firstly being admitted with a cellulitis infection in my left leg Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Our rating of safe was Inadequate overall. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. Russell County Hospital There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. 2023 BBC. We are continuing to monitor progress against these. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. We have shared your kind comments with the team who will be pleased to learn of them. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Our rating of caring was good overall. Following streaming or triage in emergency departments (EDs), Specialists (e.g. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. Let us know if this is OK. Well use a cookie to save your choice. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Our mission is simple: Being the best because, we care. The service made sure staff were competent for their roles. After being discharged yesterday I had spent a month in your care the service is performing badly and we've taken enforcement action against the provider of the service. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. DY1 2HQ, Posted via 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Copyright 2021 WSFA 12 News. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. The Use of CT Coronary Angiography and CT Fractional Flow The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Almost 12% of people coming to A&E received no treatment, just advice. The improvements required by the trust were within the grasp of the trust and its leaders. nhs.uk There's no need for the service to take further action. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. They suggested I phoned 111. Our rating of services stayed the same. Paediatrics and Gynaecology etc. Staff involved patients and those close to them in decisions about their care and treatment. Russells Hall Hospital Accident and emergency The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Russells Hall Hospital 5 years ago. 30 July 2013, We found that people received care that met their needs. (01384) 456111, Provided and run by: They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. All the best and take care, Russells Hall Hospital / Accident and emergency They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Diamond also services this route every 20 minutes. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. I then come down with a pneumonia on my chest. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. We saw much support for the trust, both from the public and from the local health economy. We don't rate every type of service. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Staff feel able to develop their own ideas and have confidence that the trust will support them. 1 April 2021. You can search by name or top speciality. Staff assessed and monitored patients regularly to see if they were in pain. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Review titled Russells Hall Hospital Replied on 16 May 2022. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. At conservative gathering, Trump is still the favourite. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. 4 years ago, I attended this unit after a visit to my gp. I'm feeling more optimistic about my treatment. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. General Information - Russell Medical Center Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Care records were not always written and managed in a way that kept patients safe. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. 28 March 2013. acute medical unit welcomes first patients at Russells Hall Hospital AEC is part of the Same Day Emergency Care (SDEC). We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. There was insufficient senior medical and specialist oversight and in reach to the department. Your lovely comments have been shared with the AEC team who will be delighted to receive them. The BBC is not responsible for the content of external sites. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. the service is performing well and meeting our expectations. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. Guest hospital is a satellite hospital which offers additional outpatient facilities. This is the major ED in the area and serves the population of Dudley and surrounding areas. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Any other browser may experience partial or no support. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Our inspection of the trust covered only this hospital and community services. Dudley to Russells Hall Hospital Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. 17 October 2018. You can register to join the FutureNHS Collaboration Platform workspacehere. For more information on ratings, please visit medicare.gov. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. nhs.uk Tickets cost 3 and the journey takes 5 min. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. Published So many thanks to All the staff on A2, best wishes take care and stay safe. The trust employs around 4,147 whole time equivalent staff (WTE). The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. Rowley Regis, TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. The service provided care and treatment based on national guidance and evidence of its effectiveness. Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Change my preferences Bed & Breakfast []. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Our rating of well led was requires improvement overall. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. We have 11 permanent physician associates and one rotational physician associate in our department. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Let's make care better together. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Patient Experience Team, review titled My visit to A & E after an accident. This review has been completed in response to the trust confirming that they were now compliant with this standard. Departments and services - Russells Hall Hospital - NHS Family donates $25M for senior facility expansion at Russell Keep 999 and A&E free for serious and life-threatening conditions. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Only a small proportion relates to the emergency department itself. If you need sub-specialty input, you will then be referred to different specialties. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Some patients with suspected sepsis were not identified or managed appropriately.