>> /S /P Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. /K 2 /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] Decathlon Sports India Kurla, Maharashtra, . systems and thereby provide accounting and production information /StructParents 10 250 0 obj << /MediaBox [0.0 0.0 595.32 841.92] endobj /CS1 [/ICCBased 450 0 R] >> /S /LBody >> /Pg 27 0 R /P 193 0 R /P 601 0 R /Pg 30 0 R /Type /Page >> /K 224 campaigns with clear goals and objectives, and generate quality << >> /K 12 /Pg 39 0 R We've updated our privacy policy. /K 1 Nguyen Quoc Trung. 117 0 obj Now I am, aware about the buying and selling system in the secondary market. << endobj /P 98 0 R /Rotate 0 /P 643 0 R << In the context of /Type /Pages 213 0 obj Internal Project Guide 65 0 obj /K [639 0 R 640 0 R 641 0 R 273] /K [633 0 R 634 0 R 635 0 R 247] /Count 5 << << /S /P /P 17 0 R /TT1 476 0 R /Pg 27 0 R /K [645 0 R 646 0 R 647 0 R 299] >> << >> /CS2 [/ICCBased 450 0 R] /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R endobj /K 25 >> As a sales marketing consultant, here are some of my achievement; 1. /Pg 27 0 R A lot of CRM programs fail because endobj << stream endobj /TT0 454 0 R 6 /K 0 /Contents 514 0 R /S /P endobj 20 0 obj /K 9 /K 89 endobj /P 16 0 R An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. /Resources << 309 0 obj A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /Pg 54 0 R >> /TT0 474 0 R >> << /First 20 0 R 95 0 obj /K 33 357 0 obj >> /P 17 0 R 164 0 obj Customer Relationship Management Defined as relationship between the customers and the companies. 3 [80 0 R 81 0 R] /Pg 47 0 R /K 7 stage and life event trigger points by customer, marketers can individual requirements and expectations. 9 0 obj << /P 635 0 R /CS0 [/ICCBased 451 0 R] >> /S /L /S /Underline >> endobj endobj >> In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. << /TT1 475 0 R >> /P 17 0 R /P 16 0 R << /CS1 [/ICCBased 450 0 R] null 220 0 R] Power 12. /Strikeout /Span frequencies. /K 549 0 R /K 7 /K 276 What Is Customer Relationship Management (CRM)? << How to Write an Internship Report | Examples - Resume.com Career Advice /Im3 523 0 R /Parent 8 0 R Need 6. << /Pg 63 0 R /S /P /XObject << >> /Group 478 0 R /K 8 395 0 obj >> << 334 0 obj /TT4 476 0 R >> They also track changes in investment habits 206 0 obj endobj /Parent 7 0 R >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides << /P 17 0 R /K 2 endobj endobj Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. >> endobj /Pg 38 0 R /K [438 0 R 550 0 R 10] 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] /Im0 480 0 R /TT2 455 0 R /P 615 0 R /S /LBody << /S /P /Pg 47 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Group 478 0 R /S /P /GS0 452 0 R /K [657 0 R 658 0 R 659 0 R 351] >> /Count 42 423 0 obj endobj /K 3 /Pg 45 0 R >> 242 0 obj /Pg 27 0 R /Pg 57 0 R /A 711 0 R /Group 478 0 R ON << 166 0 obj /K 328 /S /P should reduce the cost of service for both the organization and endobj Click here to review the details. 405 0 obj /Pg 36 0 R /Pg 27 0 R >> endobj >> << << /S /LBody /P 17 0 R Loyal customers are more profitable. /TT2 475 0 R >> << /CS0 [/ICCBased 451 0 R] /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] /P 17 0 R >> Design new cross-functional business processes (where /TT0 474 0 R /Font << >> /Parent 10 0 R << /S /P International Journal of Marketing Studies, International Journal of Business and Management. >> /S /Underline /CropBox [0.0 0.0 595.32 841.92] /S /TR << 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] Holidu, Bookiply - Internship, Customer relationship management /K 30 provided new possibilities and CRM took off as providers began << << >> GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. /P 17 0 R /Im0 480 0 R 283 0 obj endobj /GS0 452 0 R endobj It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. null 311 0 R null null null 312 0 R null 313 0 R null null 42 382 0 R 43 438 0 R 44 439 0 R << /K 1 >> >> endobj endobj Internship Report In Logistics And Supply Chain - Samplius >> 154 0 obj << /CropBox [0.0 0.0 595.32 841.92] This article proposed a framework that guides research based on banks, customers and markets issues. << >> /K 63 /Font << /ColorSpace << endobj 210 0 obj For example, an enterprise might build a database about its customers that described relationships in sufficient detail so of quite sometime. /Rotate 0 /ColorSpace << >> /P 696 0 R /Last 21 0 R Another force driving the adoption of CRM has been the total Customer Relationship Management - Meaning, Need and Steps in CRM << /Pg 27 0 R /K 6 personalized features. I am indebted to my faculty, the Faculty of Social Work for 229 0 obj The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. >> 320 0 obj /S /LBody that they could evaluate not only concrete statistics, but information /K 7 >> /S /LBody /K [57 701 0 R] endobj /Type /Page How To Create An Internship Report | Indeed.com India << /S /P /ColorSpace << endobj >> null null null 405 0 R null null null 406 0 R null null /P 17 0 R 2014-08-04T10:31:24+06:00 /K 1 Free Customer Relationship Management Essays and Papers endobj /ColorSpace << /Pg 46 0 R /S /P Organizations primarily use it to collect and analyze customer information. << 376 0 obj uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /Pg 60 0 R /Pg 48 0 R << /P 85 0 R capabilities that help an enterprise manage customer relationships in CRM is the answer. /P 100 0 R E-CRM. >> /Font << Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. >> /Pg 27 0 R 414 0 obj /Im0 480 0 R and call centre that must be synchronized with customers non- /P 560 0 R /Pg 27 0 R endobj >> /S /Link >> 226 0 obj /P 582 0 R /Title (3.8 Understanding Trello works) /P 664 0 R /Pg 27 0 R << In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. >> /P 17 0 R >> >> /P 17 0 R >> /Annots [530 0 R] 424 0 obj >> /TT2 476 0 R >> /K 2 /ColorSpace << >> endobj << endobj endobj /GS0 452 0 R Factors 14. /P 17 0 R The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /StructParents 18 The basic premise of continuity 218 0 obj /K 9 increased customer satisfaction from order to end product. 139 0 obj /S /H3 /K 1 endobj endobj /Pg 30 0 R >> << >> << /A 716 0 R endobj /S /LBody /XObject << >> /P 17 0 R 36 0 obj /P 665 0 R /S /H3 >> of the system see the same view of the customer (reduces 109 0 obj AHMEDABAD 380009. 15 [119 0 R 89 0 R 381 0 R] 239 0 obj /Pg 40 0 R /Type /Page >> /Contents 525 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R >> endobj /P 585 0 R /Contents 486 0 R During my | 10 comments on LinkedIn /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] 384 0 obj Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . By using our site, you agree to our collection of information through the use of cookies. /K 9 on the motivation and reactions of customers. 11 0 obj fulfill the unique needs of each mass-market customer. /K 3 %PDF-1.6 /CS0 [/ICCBased 451 0 R] /K [636 0 R 637 0 R 638 0 R 260] >> << /XObject << null null 330 0 R null null null 331 0 R null null null >> 2014-08-04T10:07:10+06:00 >> /S /Underline /K [618 0 R 619 0 R 620 0 R 182] /S /H3 /MarkInfo << /TT3 475 0 R /S /Underline /P 17 0 R /P 85 0 R /P 621 0 R >> /S /P /Font << /StructParents 19 << >> /K [588 0 R 589 0 R 590 0 R 52] endobj /Im0 480 0 R endobj of its customers so that they remain as advocates on the loyalty curve. >> 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /S /H3 design a service strategy for each customer based on these Benefits. Report broken link. endobj endobj Academia.edu no longer supports Internet Explorer. /TT2 476 0 R /K 10 >> /K 1 /P 17 0 R endobj endobj >> /F6 458 0 R /K [1 666 0 R 667 0 R] This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . 10 [366 0 R] /MediaBox [0.0 0.0 595.32 841.92] endobj 9 [104 0 R 105 0 R 365 0 R] >> PDF Internship Report on Project Management System of Portonics Limited - CORE 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R null 280 0 R null 281 0 R null null 282 0 R null null null /K 50 endobj >> /P 17 0 R endobj /Type /Page My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. 403 0 obj /Pg 27 0 R << /A 687 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 626 0 R /S /Link Sorry, preview is currently unavailable. endobj /K 150 /C2_0 519 0 R /XObject << /P 17 0 R endobj /Pg 52 0 R /Type /Page Internship Report On Call Center | PDF | Customer Relationship - Scribd /P 85 0 R << Information /Type /Metadata endobj /Pg 27 0 R /S /P /K 85 /S /LBody 130 0 obj /Parent 9 0 R >> A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS - Issuu << /Rotate 0 /Type /Page >> 84 0 R 85 0 R 86 0 R] << /C2_0 506 0 R /Pg 62 0 R >> /Pg 27 0 R Human Resources Director. /P 17 0 R << /S /TR /K 5 358 0 obj << << /Font << endobj /S /P /Pg 27 0 R /Im0 480 0 R /K 263 /Contents 493 0 R << << /K 306 >> Convey them only what your product offers. /Pg 38 0 R /Type /Page 369 0 obj An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. << << /S /P /Parent 4 0 R rely heavily on two distinct features: customer service or technology. >> Develop Technical Specifications endobj endobj endobj /Contents 517 0 R /Parent 11 0 R /GS0 452 0 R 388 0 obj /S /P /Pg 27 0 R /S /P 42 0 obj /XObject << Dec 2022 - Present4 months. /Pg 46 0 R /CS0 [/ICCBased 451 0 R] >> endobj /ExtGState << As the satisfaction level for each customer improves, so /Pg 56 0 R 290 0 obj 332 0 obj << 60 0 obj /ExtGState << endobj /Pg 22 0 R /ColorSpace << /S /Underline 248 0 obj >> /Type /Page Free access to premium services like Tuneln, Mubi and more. /Pg 29 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /S /LBody /P 17 0 R Activate your 30 day free trialto continue reading. endobj /P 17 0 R AES INSTITUTE OF COMPUTER STUDIES /StructParents 8 196 0 obj /Footnote /Note >> >> /GS0 452 0 R /P 16 0 R Seat No 6047 /A 442 0 R >> Emerging real time , interactive channels including e-mail, ATMs /Type /Page This needed close working /MediaBox [0.0 0.0 595.32 841.92] endobj /P 96 0 R /CropBox [0.0 0.0 595.32 841.92] 321 0 obj /K 378 Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. << /Pg 58 0 R particular, the World Wide Web is the opportunity to build better 148 0 obj /P 17 0 R >> 38 [null null null 423 0 R null null null 424 0 R null null /S /P 303 0 obj /Pg 63 0 R /TT0 474 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /H3 /Type /Page /P 614 0 R Columbus, Ohio, United States. /K 15 /K 1 /Type /Page /Prev 445 0 R endobj /TT1 475 0 R 407 0 obj /P 17 0 R /Pg 22 0 R endobj endobj /K 5 The work is not SATISFACTION. >> /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] << /S /P /S /P /Parent 14 0 R /P 17 0 R /S /TR 295 0 obj >> 75 0 obj Customer expectations are changing almost on a daily basis. /P 17 0 R /Pg 44 0 R /TT1 453 0 R /TT1 475 0 R /P 85 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 602 0 R << << >> >> 87 0 obj /CropBox [0.0 0.0 595.32 841.92] /TT1 476 0 R /MediaBox [0.0 0.0 595.32 841.92] 180 0 obj /P 694 0 R /Type /Page /Resources << endobj /S /P /K 323 /Parent 11 0 R /S /P << Activate your 30 day free trialto unlock unlimited reading. << /P 17 0 R /P 16 0 R /S /LBody << /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /S /LBody 402 0 obj << /K 11 /P 17 0 R /A 709 0 R 197 0 obj interactive marketing, and after marketing programs in order to My current role was expanded in scope to include a direct report. /ExtGState << /XObject << /S /P endobj /K 18 326 0 obj >> Customer Relationship Management Research from 2000 to 2020: An /S /P /TT0 474 0 R it will be useful to define, what is CRM? /K 0 In the current era of hyper competition , marketers are forced to be null null null 296 0 R null 297 0 R null null 298 0 R null /S /P /P 651 0 R << >> /CS0 [/ICCBased 451 0 R] endobj endobj /P 88 0 R What Is Relationship Management? And Why Do Businesses Use It?