There is a special tool (like a shiv) that you use to release both sides. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. This is an independent, unofficial site. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Ill keep taking all suggestions and look a while longer. JavaScript is disabled. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Mr. ******** needs to arrange pick up with the **** dealership. This has gone on for far too long. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. Listed 27 weeks ago in Cass . Thor Motor Coach Fuses and Breakers Reset and Replacement We want **** to act in good faith and resolve these longstanding issues. Use/store switch in use mode? No. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Brought the coach home. Message. Speakers. Fort Wayne, Indiana, United States. Please note - there could be multiple recalls for a specific model RV. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We are not responsible for any such errors and reserve the right to correct them at any time. This is a MSRP $190K Class A Motorhome. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. We now have two new estimates, both have been rejected by *************************** and *********************************. Thanks for the replies. This allows the radio to run with the ignition key off. It is winterized and sitting in my driveway for the winter. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. They need to honor their warranty now! THOR #2187. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! After reviewing the Pre-Authorization, our stance on the roof concern remains the same. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. we do not have any videos here. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Based on what was submitted to Thor, we see no warranty concern. Diesel and gas-powered chassis options. I am not in a place where I can plug in and charge the house batteries. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! The slide ran very slow, it always seems too. 2022 Thor Motor Coach Challenger RVs for Sale Near You. 2003 Jazz Toy hauler 5k obo Needs work. . Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Stock #46257. {priceLabel}: Want to make us an offer on the {product}? I am rejecting this response because:This is the same response I received earlier. After changing the engine battery the radio and backup camera will not Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Satellite. ft. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. We want the work to be done correctly. After ******* ***** had our coach for almost a year. How can **** choose to refuse to fix this chronic and widespread issue? If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Need advise, had a shop replace house battery and repair inverter. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. The owner listed is **************************. Your luxury Mercedes Sprinter motorhomes. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. Worked with ******************* until **** when he moved to a new position. purchased in July 2022. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. from Thor Motor Coach. Not just one but every single seat in the coach. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. After countless emails and calls to *********************, we never heard from him again. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. +26. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! 1 swinging tv screen. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. Seal leaks and causes extreme noise when driven at highway speeds. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I purchased unit as it comes from manufacturer with a seamless roof. Complaint Type: Problems with Product/Service. Thor Industries Owner's Forum - iRV2 Forums It was amazing! Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. We have acted in good faith throughout this entire ordeal. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. 15,0000miles Specs: Ford E350 . Took a good 2 hours drive and they are still dead. We have sent the invoice for labor charges to ****. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com ", VIN # ****************. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL Stock photos may not represent actual unit in stock. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Thor Motorcoach Logo linking to Home Page. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. THOR AXXERA RADIO.not working??? This is Thors final offer as it has been stated multiple times. And we are akready receivng customer no assistance. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! The pivotal combination of large Class A amenities with more power than a typical Class B RV. See dealer for details. Rates and amount financed are determined by credit history. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. CD Player. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. State: Arkansas. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Contact Sales. From researching this seems to be a problem with a lot of Thor coaches from that year. Would be a great hunting rig! 2 tables that convert into beds. Thor Recall Notices - Latest Recalls for Thor - Arfc Stock Number I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). ************************* said that they would pay ******* ***** 26hrs for their labor. Across from the sofa is a booth dinette. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. It seems each Thor MC plant wires the radios differently. Thank you. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. **'s labor charges of $7,500. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. It was a pleasure dealing with all of you. We have a 2017 Thor motor home with a radio installed backup camera. Need advise, had a shop replace house battery and repair inverter. I can only speak to the radio wiring in my coach. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Standard and optional features listed on units may or may not reflect actual in-stock unit. You probably have to pull the radio out to find it. My husband was ill and could not drive the coach to *******. stands for - Class A, Class C Evolution. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. We have spent more than three years trying to get these issues resolved. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. They found mold under the floor covering. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Posts: 2,166 THOR #11781. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Nobody will build them better. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. This allows the radio to run with the ignition key off. A representative has been notified and will be with you shortly. If Tristen needs additional documentation, I will also be happy to send it. The best of Class A amenities and more power than a Class B. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. RVers Ask: What's The Best Way To Sell An RV? Stock Number {stockNumber} {priceLabel} {msrp}. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? The keep-alive lead isn't switched at all. 26 gallon black water tank and 31 gallon grey water tank. Exterior 32" TV. It has generator in it but does not work. Everything with the purchase of this motor home was professionally handled by a group of really nice guys.