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Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. As an agent with Liveops, you are a self-employed independent contractor, not an employee. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. I like feeling like Im helping people all from the comfort of home. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. But we were just relentless, and in one year we moved all of our workloads to the cloud. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Keep in mind, the more you service, the higher your earning potential! Once the Openforceplatform was in place, a major pressure point was released. Support. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. You are paid the the talk/email minute when working so your pay for each day will vary. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Earning potential. See all features. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Openforce simplifies your contractor management processes by providing a single platform solution. You may also receive performance-based pay or other incentives. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Yes! Log in. Find Out How & Apply . Everyone else we spoke to claimed they were cloud-based but they weren't. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Login here. Copyright 2023 Liveops, Inc. All rights reserved. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I wish there was some type of base pay. Okta offered exactly what Live Nation needed. The integrations looked complex. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Forgot your password? Not everyone will be as precious with your business as you are. Suite 390. Learn about Liveops Enterprise Solutions Click Here . Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. If you are looking for Liveops Agent Portal Okta? I trust them and look forward to more cooperation and partnership in the future. Login to track your existing support requests. Agent Sign-In. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Get started on your new home business Flexibility. Find top links about Liveops Nation Login along with social links, FAQs, and more. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Customers sometimes need to speak with a live agent. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Password Remember me Or, sign in using: GM Regional Customer Care Operations, major utility. Ditch the paperwork and endless manual tasks. Liveops Okta. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Submit an application for an available virtual contact center opportunity. We cant do this. Remote work is undeniably popular and LiveOps offers that. We would like to show you a description here but the site won't allow us. You can also manage cookies in your browser settings. Collaboration tools are a huge part of us being successful, says Myers. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . You can also manage cookies in your browser settings. Its a good company depending on the project you are on. Submit an application for an available virtual contact center opportunity. We understand the complex nature of managing independent contractors. Find Out How & Apply . Go Further; Marketplace. The background check requires a $24.99 processing fee paid directly to our vendor. When someone leaves, they're deactivated. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. This means you can choose when, where, and how often to work! Looks like you have Javascript turned off! And, no calls equals no pay. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Autonomy. Need to plan around other commitments? Documenting details of calls and customer interactions. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Press & Media. TMCF is the nation's largest organization exclusively representing the Black College Community. Come on board! Flexibility. You don't necessarily have calls every . Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Remember me. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Its why weve led the industry in virtual flex agent services for more than 20 years. With Okta we're able to quickly deploy tools to new employees. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Which equals no money! FLEXIBILITY AT SCALE. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Copyright 2023 Liveops, Inc. All rights reserved. Forgot password? Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. If there are system issues, you will not get paid. Universal Login. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Login. Liveops exists to improve people's lives, and . While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Still have questions? Outspoken. Build a thriving work-at-home business providing remote customer service for top brands. But what good is making your own schedule if you cant get a schedule? Earning potential. Set your own schedule to work around your life. fits your experience, personality, and preferences the best? Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Different programs have different pay structures. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Companies across a variety of industries trust Liveops to provide virtual contact center services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Pros. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Then, this is the place where you can find some sources which provide detailed information. Reach out to us. Username or Email Password. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Attack Protection. Copyright 2023 Liveops, Inc. All rights reserved. View our background requirements here. Login to track your existing support requests. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. It was as simple as they said, adds Myers. Our developer community is here for you. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Life doesnt always run on a schedule. Easy global collaboration. Hard to get in contact with managers for help. Want to give someone something unique this holiday season? Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Copyright 2023 Liveops, Inc. All rights reserved. . They love it because it does what it's supposed to do.. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Connect and protect your employees, contractors, and business partners with Identity-powered security. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Innovate without compromise with Customer Identity Cloud. Since you are self-employed, you are in control of your profits and losses. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Its a huge, huge advantage for us, says Myers. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Their consistency, professionalism and customer service are unparalleled in the industry. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Login. Sign in. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Community. Okta was leaps and bounds ahead of all the other providers, says Myers. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Want to become an Independent Liveops Agent. But, the site does not guarantee that youll take calls during those hours. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Support. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. One where youre provided with free warm leads? Want to become a Liveops agent? Liveops: Flexibility. I don't mind the extra training if they had compensation for it. Liveops is a recognized thought leader in the virtual contact center and customer service industries. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. That syncs to Okta and then that person cannot access any applications. Apr 04, 22 (Updated: Sep 19, 22) Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Enjoy the freedom and flexibility of being your own boss. Flexibility. Learn more Tax Support Provide support to users of top tax software providers. Provide support to users of top tax software providers. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Liveops Nation Login. Earning potential. Still have questions? Facilitating collaboration and communication with the best available solutions was another key goal. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Existing Duo Security enrollments. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Copyright 2023 Liveops, Inc. All rights reserved. Remember me. As a lot of people in the company say: it just works. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Work from home. Norton 360 with LifeLock helps keep your digital life safer. Get Directions Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. No ones done this, Huckabay says. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Or, if, No college? Live Nation currently has about 15,000 internal employees using some 250-plus applications. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. You can also manage cookies in your browser settings. To find out more, read our Privacy Policy and Cookie Policy. From professional services to documentation, all via the latest industry blogs, we've got you covered. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Thats up to you. This field is for validation purposes and should be left unchanged. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Okta goes so much further than other providers, Huckabay says. Were now out of the back room and working with the business to add direct value, Huckabay says. I wish there was some type of base pay. Liveops SWA Array Overview This app integration supports Single Sign-On. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Public Relations e-mail (press@liveops.com) Locations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Click herefor technical info. Copyright 2023 Liveops, Inc. All rights reserved. We use cookies to improve your experience on our website. Organizations. Is Liveops nation legit? Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Have additional questions about applying? Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. The only downside is a lot of training without pay. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Use your email address or username and password to sign into your WebCE learning center account. To find out more, read our Privacy Policy and Cookie Policy. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Independent Contractor To find out more, read our Privacy Policy and Cookie Policy. Independent Contractors are responsible for expenses and control their profit and loss. The freedom of an entrepreneur. Login - LiveOps Inc. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Cons. The typical military family moves every two or three years. The more investment you make in yourself, the greater the reward. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Qualify and onboard contractors in record time. Agent Login Username / Email Forgot password? Enjoy the freedom of being your own boss. Learn more about how Liveops virtual contact center solutions can scale your business. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Flexibility. When I started it, my team said, Youre crazy. Also the hiring process is long and it's unpaid. They have to be accessible, easy to use, secure, and platform agnostic. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Main hustle or side gig its all up to you. I still love it., I strongly recommend not working for this company. Intelligent This means you can choose when, where, and how often to work! Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . You can make money teaching it online. Director of Customer Care, healthcare organization. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Independent Contractor management Ditch the paperwork and endless manual tasks. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Functionality Add this integration to enable authentication and provisioning capabilities. Unlimited Flex Vacation New Parent Leave Protection. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Liveops is a recognized thought leader in the virtual contact center and customer service industries. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. I still love it., You make your own schedule. You dont have to do anything else.. Were all looking at the same data one version of truth consolidated in a single repository. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Cons are having to provide your own equipment. Some clients also pay commissions. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere.