waitrose interview process 2020 waitrose interview process 2020

", "I hope to gain stronger skills in communication and customer service. ", "Thank you for asking. ", "I have two copies of letters of recommendation if you want them for your file. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. We have eliminated all risk for you. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. First is the psychometric tests followed by a group interview and then a solo interview. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. 4 answers . You must create your own answers, and be prepared for any interview question in any interview. I found it challenging because it was a different industry than I was accustomed to. However, with a small amount of preparation you can ace the Waitrose Interview. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. There were scenario based questions but with lots of others stemming off them. If unsure where the company stood on a return, I would ask my manager for clarification.". The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You had a group task to do, and then an individual interview with a manager. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you have examples of displays you have created, be sure to share that with the interviewer now. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. The changes were implemented, and the company saved $15,000 in the first month. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. Q5. We all know interviews are stressful and competition is intense. Was quite a while ago now, Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Before he took a massive jump as a complete player, the former Alabama signal-caller sat down with the Philadelphia Eagles in an unreleased Combine video. I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. ", "I am currently making ?14/hour with two bonus opportunities. If you cancel before the 30-day trial ends, you will not be charged. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. This is the company I see enjoying a long career with, and I am excited about this opportunity.". Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. Felt like a formality rather than a real test of an interview. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. I always try to be at least 10 minutes early for my shift. I just wanted to thank you so very much. If you disable this cookie, we will not be able to save your preferences. Display to the interviewer that you can do more than the bare minimum. Sick children, traffic, car breakdowns the list goes on. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. I fully believe in honesty at all times.". Upvote 2 Downvote Then once got through that stage. The more you can find out about Waitrose, the better. What is the interview process like at Waitrose? I felt everything was relevant. I applied online. Focus on describing your written and verbal communication skills. You cannot force others to communicate with you in a way you would always prefer. Be complimentary of yourself - now is not the time to be super humble. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. When responding, back up why you would like your requested salary based on your skills and experience. At Waitrose, we pride ourselves on delivering outstanding customer service and care. Tell the interviewer why this particular job duty excites you. I hope once I complete my education that, I can be given full-time hours for the summer. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Full Suggested Answer & Detailed Response, Question 12, You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. You want a rating of at least an 8 to show you have strong math skills. 2. I looked at many job postings and interviewed some carefully selected places, but you are my front-runner. I also helped her by holding her baby while she put the stroller away. They keep employees motivated to do a great job and ensure they are on top of their KPIs. I interviewed at Waitrose in Jan 2023. Then you can be better prepared to formulate your response. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. The interview was a simple exercise looking for ideas on how to improve a hypothetical store. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. It was fast and easy, asked several questions and had a group part before. I interviewed at Waitrose. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. The interviewer wants to know what you like the most to see where your strengths lie. I like to be pushed beyond my boundaries. The questions were easy to answer on the spot and required little to no preparation. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. A job search isn't just a one-sided hunt. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) If unsure of the best decision, I would ask my supervisor for clarification. Focus on reviewing Waitrose's return policy before your interview. Application form followed by basic aptitude test. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. The process took 2 weeks. If you have an example from a previous job, use that in your response. I created a presentation and gave it to my manager, who took it to upper management. They asked basic questions which were simple and easy to answer. Answer dates might appear two to three weeks before they were published. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. If you are lucky enough to secure an interview them then carry on reading this post. Thank you so much! No minimum term. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. Asked 24 October 2017. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. Applied online and passed the online assessment. Be thoughtful and draw upon the research you have done on the company. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. My written communication skills are exceptional, as well.". The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. I have an excellent letter of recommendation if you would like a copy for your records. If the organization implemented the change, describe the results from that change. Really welcoming and straightforward, the interviewer was friendly. What skills do you possess that you think would be an asset to our team? ChloeO. The interview process was easy and enjoyable. ", "I value honesty, so if I saw a coworker stealing. How would you deal with an angry or frustrated customer in store? Tell me about a time you worked in a team. Assure the interviewer there is no reason why they shouldn't hire you. I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. Easy Interview. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Which all went well. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. So there is no risk. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. 2023 PassMyInterview.com. ", "No, nothing negative will show up in my reference check. However, small perks are always nice to have!". If you take the bus or ride a bike, that works too! Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. If I were a manager and caught an employee stealing, I would terminate them immediately. I am excited to bring these qualities to this position with Waitrose.". You want to be honest in your response without sounding needy. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. I want to learn the fundamentals of sales and become comfortable with both sides of the business. How would you manage food temperature in the freezers/ fridges? You want to focus on being positive in your response. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. They mentioned that I have not missed a day of work the entire time I worked for them and that I demonstrate strong leadership skills even when not working in a leadership position.". Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. Very laid-back, almost forgot I was in an interview. ", "I do not require performance incentives to do a great job. Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. "I have a strong creative flair and enjoy creating attractive displays. Full Suggested Answer & Detailed Response, Question 5, ", "Yes, I have extensively researched your company and closely identify with your five core values. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Discuss what made them so challenging and rewarding. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. Tell us about yourself? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thereafter, its just 27+vat per month. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. I felt everything was relevant. ", "I want to work for Waitrose because I always shop here. Yes! You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. Full Suggested Answer & Detailed Response, Question 7, First undertook an online situational assessment, then was invited to a group interview. Full Suggested Answer & Detailed Response. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I have an interview today ill update you on how i do :). The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Dates shown above are approximate. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. After this discusses hours I was available to work and when I could start. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. There is a fine balance between being accommodating and being a pushover. Q4. I explained the situation to my teacher when I got to class. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. You can cancel anytime by contacting us via our contact page or email. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. Waitrose Interview Process; watch this thread. What would you do if you didnt get on with someone in your team? Full Suggested Answer & Detailed Response, Question 10, The interviewer wants to know what you hope to gain by working for Waitrose. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Therefore, any date prior to 2019 might not be accurate. "I am happy to work a flexible schedule and overtime as needed. At the same time, Waitrose provides an environment for professional growth and mentorship. When there is a problem in the workplace, I am the one people seek to resolve the issue. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. I do not prefer close supervision as I am confident in my skills. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. FREE 30 days access to our BESTSELLING online Interview Training Course! Focus on describing that you work well independently and work well with teams. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. My criminal record is clean, but I did have poor credit two years ago. Felt like a formality rather than a real test of an interview. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. Hurts discussed many things in the video, but the most . Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". They did not have a store in the area where I moved, so I could not transfer. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. The process took 3 weeks. Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. 3. Glassdoor users rated their interview experience at. I believe this will help my confidence grow and my sales skills as well.". He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. I do my best always to be available and present when expected.". Contact us here. I believe a management role with Waitrose would be a great next step in my career.". How would you manage food temperature in the freezers/ fridges? I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. First is the psychometric tests followed by a group interview and then a solo interview. Very detailed o line application process. Have a question or concern? Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. Share with the interviewer how you would like to be recognized for your hard work. Great response; an interviewer will appreciate your willingness to be flexible contingent on school responsibilities. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Candidates applying for Customer Assistant had the quickest hiring process (on average 15 days), whereas Supermarket Assistant roles had the slowest hiring process (on average 19 days). This video. Your questions and answers helped me tremendously to land my first Tech job. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Transparency is the best choice when salary-based questions arise. Glassdoor users rated their interview experience at. It is incredibly important to research the company's core values and mission statement before your interview. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. You will be better prepared to answer the question if what they wrote is fresh in your mind. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. I do not have a criminal record and have never even had a ticket or citation issued.". ", "I take public transit; however, I find it very reliable. Had to do a task, too. Perhaps another store in future. Thanks so much for making these. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. We do not claim our questions will be asked in any interview you may have. Thank you for asking. Waitrose Interview Questions and Answers 1. I then ask if there is anything else I can help them with. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. They just asked you standard interview questions that you would know. No pressure at all. Thank you so much for the tips and advice! I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. ", "My most recent employer would say that I am a person of integrity. So I recently applied for a part time job at waitrose! Focus on being direct and honest, and explain why you left your last place of employment. Q12. The main thing the hiring manager wants to hear is that you are responsible and organized. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! "There are many aspects of the job description that are appealing. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Thanks a lot! This means that every time you visit this website you will need to enable or disable cookies again. Most Waitrose job postings have many job duties you will be asked to perform. They will think that it is respectful and it shows you have good manners. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience.